By accessing or using the EZNIK Cosmetics website, you agree to these Terms & Conditions. If you do not agree, please do not use the site or place an order.
All products, prices, offers, availability, and delivery timelines are subject to change without prior notice. EZNIK reserves the right to correct errors in pricing, content, stock display, and promotional messaging where required.
Product descriptions are provided to help customers make informed decisions, but skincare results vary from person to person depending on skin condition, consistency, sensitivities, and overall routine. EZNIK does not guarantee identical results for every user.
Customers are responsible for reviewing ingredient details, following usage instructions, and patch testing before use. Website content is for general informational and commercial purposes and does not replace professional dermatological advice.
Orders may be refused, cancelled, or limited in cases involving suspected fraud, stock issues, courier limitations, pricing errors, or misuse of offers. All website content, branding, visuals, text, and design elements remain the intellectual property of EZNIK unless otherwise stated.
Return & Refund Policy
EZNIK Cosmetics aims to deliver products in excellent condition. Due to hygiene and safety considerations, opened or used skincare products are generally not eligible for return unless the item delivered was damaged, defective, expired, or different from what was ordered.
Customers must report damaged, defective, missing, or incorrect items within 48 hours of delivery, along with order details and clear visual evidence where applicable. Claims submitted outside the review window may not qualify for resolution.
If a return is approved, the product must remain in its original packaging and condition unless the claim relates to transit damage or manufacturing defect. EZNIK reserves the right to inspect returned goods before approving replacement, exchange, store credit, or refund.
Refunds, where approved, are processed according to the original payment method or another agreed method. Processing timelines may vary depending on banks, wallets, or internal finance cycles. Delivery charges may remain non-refundable unless the issue occurred due to an EZNIK fulfillment error.
Shipping Policy
EZNIK Cosmetics delivers orders across eligible cities in Pakistan through third-party logistics partners. Delivery coverage, timelines, and cash on delivery availability may vary based on location, order value, stock position, weather conditions, and operational constraints.
Orders are typically processed within the defined business window after confirmation. Dispatch may take longer during promotional periods, public holidays, weather disruptions, or high-order-volume campaigns.
Customers must provide accurate name, phone number, and address details at checkout. Delays or failed deliveries caused by incomplete or incorrect customer information may require additional verification or charges.
Estimated delivery times are indicative only and are not guaranteed service-level commitments unless specifically stated. Once dispatched, the order may be tracked through the courier information shared by EZNIK where available.